Privacy Policy

Last Updated: 22 December 2025

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our gifting e-commerce website.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party gateways)

b. Order & Customization Information

Product selections
Uploaded images, text, or personalization details
Order history and communication

c. Technical Information

IP address
Browser type
Device information
Cookies and usage data

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Customize and personalize gifting products
Communicate order updates and support requests
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory requirements

3. Payment Information

All payments are processed through secure third-party payment gateways. We do not store or have access to your card, UPI, or banking details.

4. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

Delivery and logistics partners for order fulfillment
Payment gateway providers for transaction processing
Service providers required to operate the website
Legal authorities when required by law

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Remember user preferences

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no online transmission is 100% secure.

7. User-Uploaded Content

Any images, text, or files uploaded for product customization are used only for order fulfillment and are not shared publicly. We are not responsible for copyright issues related to user-uploaded content.

8. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal, tax, or accounting requirements

9. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications

Requests can be made through our contact channels.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us through the contact details available on our website.